Cases / Advanced materials · Quality improvement

// CASE 10 · Advanced materials · Quality improvement · Label and packing-list quality

Label and packing-list quality: from 700 variants to 90 standard templates

An advanced-materials manufacturer completed a label and packing-list quality programme connecting NC, MES, scales, and handheld OQC verification, with internal, customer-facing, carton, and process labels sharing controlled data after a parallel-validated cutover.

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700→90Template variants standardized
100%Internal, customer-facing, and carton label adoption
95%Packing-list adoption, excluding agent shipments

Data note: These figures are actual results from this project. They apply only to this project and do not guarantee results elsewhere.

Printing labels did not mean labels, packing lists, and quality data were connected

Breakpoints on site

  • MES label pages had performance and stability issues; special customer labels still relied on manual edits and were difficult to locate.
  • A roughly ten-year-old label system was tied to one computer and printer, with stale master data and a hardware single point of failure.
  • Packing lists were keyed in Excel, disconnected from label data, while OQC relied on manual checks with mismatch risk.

How Luck label software reconnects them

  • Connect NC and MES data so production order, shipment, customer, material, label, and packing-list fields match automatically.
  • Review about 700 historical label and packing-list variants with the business, reduce them to about 90 standard templates, and proof each one.
  • Connect scales and handheld OQC devices; store weighing data automatically and block confirmation when verification does not match.

How this usually runs on site

The project covered internal, customer-facing, carton, evaporation-material, and process labels plus packing lists. These had been split among MES, a legacy label system, and local Excel files; customer-specific formats required manual upkeep and packing-list fields did not automatically match labels.

The team first mapped workflows and field sources, then agreed template governance with the business. About 700 historical variants were reduced to about 90 standards; every release template was proof-printed, old and new systems ran in parallel, and roughly 50 improvements were validated during trial use.

After production cutover, labels, packing lists, weighing, and OQC verification data could be queried along the business flow. The closure review recorded 100% adoption for internal and customer-facing/carton labels and 95% packing-list adoption, excluding agent shipments.

From scan to allowed print

  1. Survey label, packing-list, weighing, FQC/OQC, and shipping flows; document requirements and field sources.
  2. Connect NC, MES, and historical stock data; cleanse customer/material records and validate incremental synchronisation.
  3. Review about 700 historical templates by customer, product, and purpose, then standardise them into about 90 maintainable templates.
  4. Integrate scale readings, automatic weight save, batch evaporation-material printing, and automatic small process labels.
  5. Proof-print about 90 templates; run old and new systems in parallel without applying trial labels, following normal FQC and OQC checks.
  6. Add handheld OQC verification that highlights and blocks mismatches; close roughly 50 trial improvements.
  7. Configure seven role profiles, train all shifts and packing-list operators, then cut over with end-to-end query records retained.

Data · About one-minute sync

NC sales-shipment data reached the label system under this project configuration, reducing waits and rekeying.

Quality · OQC mismatch block

Handheld scans verify packing-list and label data; mismatches are highlighted and cannot be confirmed.

Cutover · Legacy data retained

The new system recognises historical stocked labels and supports relevant order queries and reprints from 2016 onward.

NC/MES data → templates and labels → weighing and packing lists → handheld OQC verification → print and quality traceability

Share your labels, packing lists, and business systems for a quality-improvement path.

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Related products & solutions

What users say

Synthesized from user feedback—representative comments and impressions:

“With standard templates, operators found the right format faster and packing lists shared the same business data as labels; connected scales and OQC checks reduced repeated clicks and manual comparisons.”

FAQ

Did the project replace NC or MES?

No. NC and MES kept their business responsibilities; the label system synchronised required data and handled templates, printing, packing lists, weighing, and verification.

Could historical stocked labels still be used?

This project recognised historical stocked barcodes and related fields for queries and printing. Reuse elsewhere depends on legacy-data quality and identifiable rules.